Cancellation Policy

Cancellation Policy

  Up to 9 guests From 10 to 49 guests 50 guests up
No Show 100% 100% 100%
On the day 100% 100% 100%
Day before 50% 50% 100%
2 days prior 30% 50% 100%
3 days prior 20% 50% 100%
7 days prior 30% 50%
14 days prior 10% 30%
30 days prior 20%
  1. % is the ration of the penalty fee on the basic accommodation fee.
  2. In the event of the number of contract days decreases, regardless of the number of shortened days, we will collect penalty charge for one day.
  3. If the contract is canceled for a part of the group (10 or more), we will charge the applicable percentage of the number of persons released in 10 days before the enforcement date (day when the application was received after that day).
  4. In case of decreasing in the number of guests, we will charge for the number of decreasing guests × drink fee.
  5. In the case of full cancellation, we will charge penalty for estimated reservation fee.
  6. In the case of wedding ceremony, all the printing materials or other products that has been ordered, we will charge the actual expenses.
Cancellation Policy
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