Cancellation policy

After the contract has been concluded, if you wish to cancel the contract for your own reasons,
you will be charged a cancellation fee as follows.

Date of cancellation Cancellation fee rate
Arrival date 100%
One day prior to arrival date 100%
Two days prior to arrival date 80%
Three days prior to arrival date 80%
Four days prior to arrival date 50%
Between 21 and five days prior to arrival date 10%
※Please contact us for cancellation policy for large group plans and wedding plans.